Privacy Policy

Zoë Lovell Consulting recognises the importance of your privacy and personal information and we have therefore outlined below how we use, disclose and protect this information. You may revoke your consent at any time by clicking the above button.

What data we collect

The personal data we collect from you includes:

• questions, queries or feedback you leave, including your email address if you contact ZOELOVELLCONSULTING.COM

• how you use our emails – for example, whether you open them and which links you click on

• your Internet Protocol (IP) address, and details of which version of web browser you used

• information on how you use the site, using cookies and page tagging techniques

We use Google Analytics software to collect information about how you use ZOELOVELLCONSULTING.COM.

Google Analytics stores information about:

• the pages you visit on ZOELOVELLCONSULTING.COM

• how long you spend on each ZOELOVELLCONSULTING.COM page

• how you got to the site

• what you click on while you’re visiting the site

We do not collect or store your personal information through Google Analytics (for example your name or address) so this information cannot be used to identify who you are.

Why we need your data

We collect information through Google Analytics to monitor how you use the site. We do this to help:

• make sure the site is meeting the needs of its users

• make improvements where the need has been identified

We also collect data in order to:

• gather feedback to improve our services

• respond to any feedback you send us

• provide you with information about local service

• monitor use of the site to identify security threats

The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of ZOELOVELLCONSULTING.COM.

The legal basis for processing all other personal data is that it’s necessary to perform a task in the public interest.

What we will not do with your data

• sell or rent your data to third parties

• share your data with third parties for marketing purposes

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

How long we keep your data

We will only retain your personal data for as long as:

• it is needed for the purposes set out in this document

• the law requires us to

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.

All personal data is stored in the European Economic Area (EEA). Google Analytics data may be transferred outside the EEA, but this cannot be used to personally identify you.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights

You have the right to request:

• information about how your personal data is processed

• a copy of that personal data

• that anything inaccurate in your personal data is corrected immediately

You can also:

• raise an objection about how your personal data is processed

• request that your personal data is erased if there is no longer a justification for it

• ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with our Data Protection Officer.

Links to other websites

ZOELOVELLCONSULTING.COM contains links to other websites.

This privacy policy only applies to ZOELOVELLCONSULTING.COM, and does not cover other websites that we link to. These websites have their own terms and conditions and privacy policies.

Following a link to another website: If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to ZOELOVELLCONSULTING.COM from another website: If you come to ZOELOVELLCONSULTING.COM from another website, we may receive information from the other website. We do not use this data. You should read the privacy policy of the website you came from to find out more about this.

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, we will take reasonable steps to let you know via your email of record.

Contact us

Contact the data protection officer if you:

• have a question about anything in this privacy notice

• think that your personal data has been misused or mishandled

Data Protection Officer

Zoë Lovell, contactable at [email protected]